1 Year Access from Date of Content Access

Discover how to handle customers in a way that builds a foundation of trust and positive feedback.

This certificate path includes the following courses:

  1. Attitudes for Service (3 hr Workshop)
  2. Managing Customer Expectations (3 hr Workshop)
  3. Outstanding Customer Service (1 hr Webinar)
  4. Transforming Customer Complaints into Opportunities (3 hr Workshop)

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June 28 @ 08:30 — June 29 @ 16:00
08:30 — 16:00 (31h 30′)

Virtual

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